E-commerce Manager
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Not selling liquid provides a service that builds, manages and grows the presence of purpose-led brands in the digital sphere. With our intrinsic appreciation of the fashion industry, our team creates specialist solutions for longevity in a dynamic landscape.
E-commerce is our language, fashion is our culture
Our values
Values are a guiding set of principles that keep us all grounded. Within our team and wider network, we maintain this balance for positive and peaceful collaboration.
① Honesty & Transparency
② Collaboration as the norm
③ Authentic stories
A mindset and culture in which we live, collaborate and share the same stories.
Job Description
We are looking for an experienced e-commerce professional with a passion for fashion and a proven track record of success in managing and growing Shopify stores. They will be a strategic thinker who can develop and execute data-driven e-commerce strategies. All while fostering a culture of collaboration internally and building strong relationships with clients.
📍All applicants must be based in the Netherlands
Your role
Here's a glimpse into your day-to-day:
- Be a strategic e-commerce partner: Foster strong client relationships and ensure alignment with client goals and project scope, driving measurable results;
- Deliver exceptional customer experiences: Leverage data analysis skills and Shopify expertise to identify improvement areas and optimise conversion rates, customer experience, and brand loyalty;
- Champion continuous improvement: Oversee multiple Shopify stores, ensuring they not only meet seasonal needs (launches, sales) but also experience ongoing optimisation and improvement across all aspects with the help of the E-commerce Specialists;
- Collaborate and delegate: Collaborate effectively with the Head of E-commerce to delegate tasks internally, ensuring optimal capacity planning for the E-commerce team. Guide the E-commerce Specialists in executing your strategies and ensure seamless implementation across client stores;
- Become the team's go-to resource: Provide strategic direction alongside the Head of E-commerce and serve as the resident expert for complex Shopify challenges. Foster a culture of learning and development, inspiring and mentoring the E-commerce Specialists;
- Maintain quality and efficiency: Optimise and create new processes to improve customer experience (externally) and operational efficiency (internally).
Your Profile
- 3-5 years of experience managing and growing a fashion or lifestyle Shopify store in-house, or for multiple brands in an agency environment - Shopify experience is mandatory!
- Excellent communication and interpersonal skills, with a collaborative approach to working with diverse teams (technical and non-technical);
- Has started to explore people management in your career and is interested in developing that skill in a long-term Growth Plan;
- Confident in client communication and managing relationships in the long-term, being able to spot challenges and upsell opportunities;
- Strong analytical skills and the ability to translate insights into actionable strategies for client growth and to come up with relevant KPIs;
- A solution-oriented mindset with a focus on problem-solving and continuous improvement;
- Experience working in a fast-paced environment with strong organizational skills and the ability to prioritize effectively under pressure;
- Fluency in English is mandatory, Dutch is a pre.
What We Offer
- Competitive salary and benefits package, combined with a sales commission structure based on performance;
- Option to work 40h, 36h or 32h;
- Work with some of the fastest-growing fashion brands from Europe and the United Kingdom;
- A unique start-up culture with a focus on teamwork;
- Short lines and an open culture;
- An environment with space to develop yourself. We’re growing quickly, meaning we will shape and grow this role together!;
- Lunch is provided by us at the office;
- 25 vacation days yearly, plus an extra day off on your birthday;
- Team activities, running club, internal events;
- Training budget to support your development;
- Pet friendly, two staff dogs are our office companions.
- Department
- E-commerce
- Locations
- Amsterdam
E-commerce Manager
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