E-commerce Specialist (Medior)
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Not selling liquid provides a service that builds, manages and grows the presence of purpose-led brands in the digital sphere. With our intrinsic appreciation of the fashion industry, our team creates specialist solutions for longevity in a dynamic landscape.
E-commerce is our language, fashion is our culture.
Our values
Values are a guiding set of principles that keep us all grounded. Within our team and wider network, we maintain this balance for positive and peaceful collaboration.
① Honesty & Transparency
② Collaboration as the norm
③ Authentic stories
A mindset and culture in which we live, collaborate and share the same stories.
Job Description
We are looking for a full-time E-commerce Specialist (Medior) who is passionate about e-commerce and fashion. The ideal candidate has experience working with Shopify, a good understanding of end-to-end e-commerce operations, and a problem-solving mindset.
📍 All applicants must be based in the Netherlands.
Key Responsibilities
- Support the E-commerce Manager in all day-to-day frontend operations from the e-commerce of multiple fast-growing fashion labels;
- Create, maintain and improve products/product data in Shopify;
- Manage inventory management;
- Sync product data to multi-stores;
- Launch new collections, capsules, collaborations & sales;
- Merchandise homepage content, collections, navigation and search per multi-store;
- Manage translations per multi-stores;
- Manage payment methods per multi-store;
- Setup and maintain Shopify Apps;
- Perform quality control on all webshop content & completeness;
- Triage or directly resolve inquiries from online shoppers / customer-service agents, by supporting the E-commerce Manager for all e-commerce-related escalations;
- Optimize processes and systems to improve customer experience and service level delivery continually;
- Monitor payment performance and approval rate, and resolve any frictions in the order flow;
- Support the Data Analyst with reporting on all relevant KPIs and markets to determine best practices and necessary localizations.
Skills required
- +2 years of experience in E-commerce and/or Tech roles;
- Intermediate or Advanced Excel/Google Sheets skills are a must-have;
- Fluent in English;
- Experienced in working with Shopify;
- Bachelor’s degree in Business, Marketing, Communications or a similar field;
- Understanding and general knowledge of UX and digital customer journey best practices;
- Strong organizational skills and detail-oriented problem solver with a positive approach to taking on challenges.
What we offer
- Work with multiple ambitious fashion brands, ones with heart, soul and character, based in Europe and the UK.
- A unique start-up culture with a focus on teamwork;
- Short lines and an open culture;
- An environment with a lot of space to develop yourself. We’re growing quickly, which means that we will shape and grow this role together!;
- Lunch is provided by us at the office;
- 25 vacation days yearly, plus an extra day off on your birthday;
- Team activities, running club, internal events, and access to a women's network;
- Training budget to support your development;
- Pet friendly, three staff dogs are our office companions.
- Department
- E-commerce
- Locations
- Amsterdam
- Employment type
- Full-time
E-commerce Specialist (Medior)
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